An increasingly high number of small and medium-sized enterprises choose to outsource the burdensome task of computer support, focusing on their core business instead. The TekSource™ outsourced solution developed by LiveRepair.com is totally adjustable to the support needs of small and medium-sized enterprises.
By becoming your outsourced system administrator, we provide quality computer support by our highly professional support technicians. If you have an existing support team, augmentation of your IT support infrastructure with our 24/7 support 1 will offload your technicians from coping with routine PC problems and release valuable resources.
A number of companies are using the TekSource™ service to provide remote support for its employees. Especially the use of TekSource™ is beneficial in the small and medium-sized enterprises that, despite the small number of employees, are geographically distributed (law firms, accounting companies, consultancies, etc.) or use teleworkers. In case your employees need PC support, we will fix a computer problem during off-hours, weekends, and holidays, 365 days a year. They don't need to wait for hours until a technician comes on site to fix their problems; our support team will starts working on them immediately.
We will provide you with the quality support service quickly and at unbeatable prices. For example, using TekSource™ can be as low as $5.00 per PC per month 2 on an annual-term basis or $25.00 per hour 3 on a usage basis. Depending on your usage expectations, you can find an option that better fits your budget. Please contact us for a custom quote. Faster problem resolution and reliable, cost-effective support that you will experience with TekSource™ is a valuable advantage in today's increasingly competitive business world. If you are interested in boosting the productivity of your existing support personnel without using our support services, please refer to the TekOffice™ Web site.
1 8x5, 12x5 + 8x1, or any other schedules are available. Please contact us with your requirements.
2 The price is based on the standard list of supported products (Microsoft Windows, Microsoft Office, Internet Explorer, PC with the peripheral devices), 24x7 support schedule, pre-paid annual license. Other plans are available. Please contact us with your requirements.
3 The price is based on the standard list of supported products (Microsoft Windows, Microsoft Office, Internet Explorer, PC with the peripheral devices), 24x7 support schedule with the online support as the primary means. The actual rate may vary between $15.00 and $50.00 per hour depending on the list of supported products, schedule, support volume, and support channel. Other plans are available. Please contact us for a custom quote.
