Helpdesk
All our support technicians have gone through a careful selection process and in-house training. All of them possess extensive backgrounds in IT as well as superb communication skills. Our experts are qualified to provide a fast, courteous and comprehensive service to PC users of all skill levels. Moreover, we provide on-going training to ensure that the quality of service always meets the changing demands of the IT market. Our support technicians use an extensive technical database for resolving user problems, which is constantly updated as new software and hardware appears on the market. Most of our support technicians hold certifications from CompTIA and Microsoft.
In case you need to provide support for your own hardware or software products, our support technicians can be easily trained to provide support specifically for your products.
Test Lab
Our Test Lab is available for especially complicated questions and problems. Extensive IT background of our Test Lab technicians combined with the latest technology enables them to simulate problems and carefully reach the most appropriate support solutions. In case you need to test your hardware or software product, develop a help system, a list of FAQs, or an extensive knowledgebase for it, our Test Lab engineers are available to help you accomplish these tasks.
Software Development
All our software professionals hold degrees (BS/MS/PhD or equivalent) in Computer Science and related areas of knowledge. They have an extensive experience in working with Windows NT, Windows 9x, Windows 2000, and Windows XP, UNIX, and Linux operating systems, as well as with the most widely used DBMS technologies. They have an extensive hands-on experience with .Net, C#, Visual Basic, C++, Active Server Pages, and other software development technologies and tools, which enables them to develop and implement projects using both structure-oriented and object-oriented approaches.
Our software developers are required to pass at least one Microsoft Certified Professional exam. Ranking top 10 worldwide, LiveRepair.com's software developers possess Microsoft Certified Application Developer (MCAD) qualification certificates.
Our graphics and Web designers won several prestigious prizes in international advertising and design contests.
So, no matter if it is an ongoing improvement of our TekOffice™ software suite, an integration or customization project, or a completely custom software development or Web development project for you, we have a very professional team and sufficient resources to complete it on schedule and on budget. Please contact us, if you have software development needs.
